Changelog. What has improved recently.

The visible improvements of the last few weeks, week by week. Small fixes in the background aren't listed one by one.

Week 43October 19 to 23, 2026

New chatbots get a start menu built from your catalog and pages: at most three items, and only ones the chatbot can actually answer. They look like buttons you created yourself.
Shopify stores in other currencies: the chatbot answers shipping questions from your store's shipping zones and no longer suggests sold-out products.
The chatbot and mail agent follow your instructions more reliably.
Shipping confirmation copy: for any store system, the chatbot then knows the tracking number and carrier.
Alpheris learns automatically when a conversation is closed, anonymized and switchable off in the dashboard.
The chatbot speaks the device's language, and every page has a language switch for German and English.
Password fields have an eye icon to show the password.

Week 42October 12 to 18, 2026

Close several conversations in the inbox at once.
Read and sent now match your mail provider: only actually opening an email marks it as read, and sent emails appear under Sent.
Set per team member who may invite new colleagues.
The team chat looks like the inbox.
New cookie banner: Reject is the same size as Accept.

Week 41October 5 to 11, 2026

Privacy gate in the chatbot: analytics, proactive prompts and cart events only run after consent in the cookie banner.
You now give instructions in one place and choose whether they apply to the chatbot, the mail agent or both.
Folders and rules in the inbox, with subfolders.
Integrations with search, and at a glance which integration belongs to which plan.
Escalation rules: you decide on which topics the chatbot answers and when your team takes over.
The mail agent can use data from connected tools in its replies.
In the app: swipe to handle conversations, with tactile feedback.

Week 40September 28 to October 4, 2026

Two thresholds per mailbox: the confidence at which the mail agent writes a draft and the one at which it sends on its own.
Customer data as a side panel next to the conversation.
Open tickets and leads side by side as tabs.
Images in emails show right away, without an extra click.
The knowledge base checks individually added pages for changes every night and also reads linked help pages.
Industry hints in the chatbot: short topic buttons, only for topics your store actually answers.

Week 39September 21 to 27, 2026

Order status and shipment tracking in the chat for WooCommerce, Shopware, Magento and via Sendcloud.
Start for free with address, password and code: 14 days with no payment method.
Tools in the chat: appointments via Calendly, payment links via Stripe and custom actions.
Newsletter sign-up in the chat with double opt-in.
While the chatbot thinks, it shows what it is working on.

Week 38September 14 to 20, 2026

WhatsApp and Instagram receive and send images, videos, voice messages and files.
The first AI reply on WhatsApp and Instagram says that an AI assistant is answering.
Connect a mailbox via IMAP: address and password are enough, Alpheris detects the provider itself.
Spam, newsletters and notifications land in their own collapsed group in the inbox.
Open knowledge gaps are checked against current knowledge and disappear once they are answered.

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