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Your chatbot knows your industry. From the first conversation.
Alpheris sets the start menu, tone, lead capture and safety notices to fit your business. Answers come from your real content; the playbook only decides how the chatbot asks and guides.
What a playbook sets up. Not just the tone, the flows too.
Start menu
The chat buttons are built from your catalog and pages. An item only appears if the chatbot can actually answer it.
Tone
Advisory in a fashion store, factual for electronics, careful in health. You fine-tune it in the dashboard.
Lead capture
Where advice is common, the chatbot offers an inquiry form. In pure self-service stores it holds back.
Safety notices
In sensitive fields like health or real estate, the chatbot adds a fitting notice to risky statements.
16 industry profiles. A sensible start for almost any business.
How setup works. No developer, no setup call.
Pick your industry
You tell onboarding what you sell. Alpheris also infers the industry from the pages it reads.
Read your content
Alpheris reads your website; on Shopify also products, prices, stock, shipping and return policies.
Review and go live
Start menu, tone and forms are in place. You see everything in the preview, change what you like and switch the chatbot on.
Playbook or do it yourself? The difference on day one.
| Set up yourself | With a playbook | |
|---|---|---|
| Starting point | Empty settings | Ready-made industry presets |
| Start menu | Create buttons yourself | Built from catalog and pages, only items with an answer |
| Tone | Write and test it yourself | Fits the industry, adjustable |
| Lead capture | Decide yourself where | Offered where advice is common |
| Safety notices | Remember them yourself | Automatic in sensitive industries |
What is an industry playbook?
A starting configuration for your chatbot. Alpheris uses it to set the start menu, tone, lead capture and safety notices for your industry. The answers still always come from your own content.
Can I change everything?
Yes. The playbook is only the starting point. You can adjust menu items, greeting, tone and forms in the dashboard at any time.
What if my industry isn't listed?
Then the general profile applies. The chatbot learns from your website and store data the same way, just without industry-specific presets.
How does the chatbot know my catalog?
Alpheris reads your website during setup. On Shopify, products, prices, stock, shipping and return policies also come through the official API; on WooCommerce through the WordPress plugin.
Does a playbook cost extra?
No. The industry setup is part of onboarding and included in every plan.
What happens when the chatbot doesn't know something?
It doesn't guess. If an answer isn't backed by your content, it says so and hands over to your team. That applies in every industry.
Read more
Try it with your industry.
14 days free, no payment method needed. From €29 per month.