Resources. Everything that helps you set up.
Installation guides, tips for good answers, product updates and honest comparisons with other providers.
Set up. From the first click to live.
Documentation
Installation, knowledge base, inbox, channels and settings, explained step by step.
Open the docsPlaybooks
Presets for 16 industries: start menu, tone, lead capture and safety notices.
See the playbooksBest practices
What makes answers good in practice, from the knowledge base to handovers.
See the tipsRead and look up. What's new and what people ask.
BlogGuides on customer-service automation, AI quality and data protection.
ChangelogWhat has improved in the product over the last few weeks.
FAQShort answers on setup, pricing and data protection.
StatusWhether everything is running, measured rather than claimed.
Case study DaheimGutHow a Swiss store answers its emails with Alpheris.
IntegrationsStore systems, channels, CRM and everything else you can connect.
SecurityHosting in Germany, DPA and data protection in the chatbot.
SupportIf you get stuck, a person helps you.
Comparisons. Alpheris next to other providers.
Alpheris vs. GorgiasFeatures and pricing side by side.
Alpheris vs. TidioFeatures and pricing side by side.
Alpheris vs. ZendeskFeatures and pricing side by side.
Alpheris vs. IntercomFeatures and pricing side by side.
Try it in your store.
14 days free, no payment method needed. From €29 per month.
