Deutsch
English
AI customer service for your online store: more automation, less support stress.
Scale customer service without sacrificing trust or quality. Whether you want to improve support or automate up to 80%, Alpheris keeps everything fast, reliable, and human.
Customer service decides success or failure. That’s why Alpheris exists.
- It reads your pages.
- It checks every statement before it reaches the customer.
- Whatever it can’t back up comes to you.
No script, no fixed buttons, no made-up delivery times.
Your AI. Your brand. Live in 3 minutes.
An agent that has to prove itself every week
Alpheris runs against its own test bench of 30,000 real customer questions — it measures how many statements are fully backed by your data.
Whatever isn’t backed isn’t claimed — it’s handed over to you.
Start free ›Where the number comes from
Alpheris answers from your real store data — and checks itself
Every answer is grounded in your products, prices and policies. Before the customer reads it, a verifier checks the statement against its source.
If something isn’t backed, it isn’t claimed — the agent hands over to your team instead of guessing.
Read for this answer
One agent across the whole customer journey — from the first chat to the email afterwards
The same knowledge base, the same check — in the widget, in the team inbox and in the mail agent. The customer notices no break, and you maintain nothing twice.
Inbox
Channels
It doesn’t just talk — it takes action in your store
Alpheris pulls order status live from Shopify, builds cart links with the right variant, changes delivery addresses securely via a one-time code — and hands over cleanly to your team when a human needs to step in.
What the agent is allowed to do
On every channel your customers write on
Widget on your website, email via Outlook and IMAP, WhatsApp and Instagram — everything lands in one team inbox, with assignment, notes and labels.
Trust backed by evidence, not badges
No borrowed certification logos we don’t actually hold — instead, five facts that are true today and can be linked, set like embossed stamps.
It learns from every gap — your knowledge grows where customers ask
If a question can’t be backed up, it lands on the knowledge-gap card. You answer it once — from then on the agent can handle it. A cycle instead of a project.
Do the math yourself
How many customer requests do you get per month? Next to it: what that costs in handling time when a person answers — against your fixed price. The assumption is shown right there; nothing is hidden.
Without Alpheris
Handling time per month if a person reads and answers every request.
With Alpheris
Business — 300 conversations included. The agent handles most of it, your team the exceptions.
Assumption shown: avg. 5 minutes per request. Plans €29 / €79 / €379 per month. No fee per message.
“With real order data straight from Shopify, the agent answers shipping questions instantly — with no one left waiting.”
You see what your customers really ask
Every question ends up in the analytics — including the ones the agent had no backed answer for. That shows where your store still owes customers an answer.
You switch things on instead of rebuilding
Four modules your team would actually have installed. Tap one — below it you’ll see what’s behind it.
Ask it yourself before your customers do
Tap a question — the agent answers it for you in the chat. The same view your customers see.
Fig. 11 The chat on the phone — the same view your customers see in your store.
The next store that answers at night could be yours
Give your customers answers they can trust — checked against your real data.