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Shopify chatbot: the best AI chatbot apps in 2026
The Shopify App Store lists more than 1,500 chat apps. Here are the most important ones with price, AI and data location, all figures from the App Store or the provider's site, dated.
| Price from | AI | Data | |
|---|---|---|---|
| Alpheris | €29 per month, AI included, 3 seats | Answers from store data with evidence check, handles orders, also by email | Germany, public DPA |
| Tidio · 4.8 ★ (1,355) | Free plan; Starter $29 for 100 conversations | Lyro AI billed by usage on top | International infrastructure |
| Chatty · 4.9 ★ (1,882) | Free 50 AI conversations; Basic $19.99 | AI order tracking from Pro ($0.05 per number) | US per privacy policy |
| Gorgias · 4.3 ★ (706) | $10 for 50 tickets | AI agent $1.00 per resolution on top | US company |
| Shopify Inbox · 4.6 ★ (5,804) | free | Instant answer suggestions in English only per Shopify | Shopify International Ltd. (Ireland) |
| Re:amaze · 4.4 ★ (181) | $29 per team member | AI $0.85 per resolution above allowance | Region not stated (GoDaddy) |
| Zipchat · 4.9 ★ (208) | Free 120 AI replies; Starter $80 | Every AI message counts; all channels | Region not stated |
| Rep AI · 4.6 ★ (119) | $104 up to 10,000 visitors | Proactive selling; email and WhatsApp as add-on | Region not stated |
| MooseDesk · 5.0 ★ (486) | Free, unlimited AI replies; Starter $19 | From Q&A, FAQ and products | US per own statement |
| CWILL AI Chat · 4.8 ★ (102) | free today, paid tier announced | From knowledge base and Shopify data (orders of the last 60 days) | US, Hong Kong, China possible per privacy policy |
| SmartBot · 4.7 ★ (459) | Starter $30, unlimited AI chats | From products, pages, orders and policies | Canada/US per privacy policy |
| Chizy · 5.0 ★ (131) | Free up to 200 products; Starter $19 | From products, pages and policies | Servers in the US |
| Flyweight · 4.8 ★ (122) | Price on request | From products, pages, blog and policies | Germany (Mannheim), recipients also outside the EU per privacy statement |
| VanChat · 4.9 ★ (120) | Starter $39 (500 AI replies) | Proactive sales engagement | Region not stated |
| Verifast · 4.9 ★ (143) | Starter $99 | Based on ChatGPT; website, WhatsApp, Instagram, email | Google Cloud, region not stated |
| Jotform · 3.9 ★ (36) | Bronze €39 (1,000 conversations) | From knowledge base plus Shopify data | US, EU option for forms |
Ratings and prices retrieved on 20 October 2026 in the Shopify App Store or from the provider; excl. VAT, without guarantee. We are Alpheris, which is why we are on the list too.
Who each tool is worth it for
Alpheris
Stores that want product, order and shipping questions answered automatically in chat and by email.
Shopify Inbox · 4.6 ★ (5,804)
Stores with few chats that want to pay nothing.
SmartBot · 4.7 ★ (459)
Stores wanting unlimited AI chats at a flat price.
Chizy · 5.0 ★ (131)
Small stores paying by product count.
Flyweight · 4.8 ★ (122)
Larger stores wanting a managed setup.
VanChat · 4.9 ★ (120)
Stores using chat mainly to sell.
Verifast · 4.9 ★ (143)
High-traffic stores focused on cart recovery.
Jotform · 3.9 ★ (36)
Stores already using Jotform forms.
What Shopify merchants ask us
Which Shopify chatbot is the best?
It depends on the store. For very small stores, free plans like MooseDesk or Chatty Free are hard to beat. If data should stay in Germany and the AI should also handle orders and emails, Alpheris is built for that.
What does a Shopify AI chatbot cost?
From free (Shopify Inbox, MooseDesk Free, CWILL today) to over $100 per month (Rep AI, Verifast). Alpheris starts at €29 per month with AI included and a 14-day free trial.
Check it with your own store.
14 days free, no payment method needed.