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A question in the chat becomes a request for your team
When someone asks for a quote, a larger quantity or a demo, Alpheris offers a short form. The lead is in your inbox right away, and you get an email.
It recognises buying interest by meaning, not by keyword
Whether someone asks about a quantity, wants a quote or a demo: Alpheris recognises it by the meaning of the message and offers the form. The customer decides whether to fill it in.
Someone with a support question gets an answer. Job applications and offers from service providers are pointed to your contact route — they don’t end up among your leads.
Your team hears about it right away
The lead is in the “Leads” tab of your inbox, with the conversation attached. At the same time you get an email: name, contact, page and request.
If the visitor has filled in a form before, their details are already filled in.
Book an appointment without leaving the chat
A menu item in the chat can open your booking page right inside the chat window. The customer picks a free slot there and books with your scheduling provider.
If the provider doesn’t allow embedding, the page opens in a new tab.
Ready in three steps
No setup call.
- 01Embed the widget
Code snippet or Shopify app. The request form is included from the start.
- 02Check the recipient
The lead email goes to your notification address. You can change it or switch it off.
- 03Add a booking page
If you like: a menu item that opens your booking page in the chat.
What you should know about leads from the chat
Which details does the form ask for?
Name, email address, phone, company and the request. Only email address and request are required.
Are leads assigned to specific team members automatically?
Not today. Every lead is in the “Leads” tab of the inbox, and the email goes to the address you set. Automatic assignment by skill and workload applies to conversations that are handed over to the team.
Can I send leads to my CRM?
There is no direct connection to HubSpot, Pipedrive or Salesforce yet.
What happens to job applications or ads from service providers?
They don’t count as leads. Alpheris politely points them to your contact route.
Does appointment booking work with Calendly?
You can add any booking page with an https address. Whether it can be embedded in the chat is up to the provider; otherwise it opens in a new tab.
No buying interest gets lost anymore
Embed the widget, see leads in your inbox and hear about them by email right away.