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One system for your customer service. Fitted to your business.
Chatbot, team inbox and mail agent work together and answer from your real content. Here's what that looks like in your field.
Five areas. One goal: less routine for your team.
E-commerce. The chatbot answers the most common questions itself.
Alpheris reads your store and answers from your products, prices and policies. The chatbot doesn't suggest items that are sold out.
SaaS. Questions about your product, answered from your docs.
The chatbot answers from your website and, if you connect them, from your docs on GitBook, Confluence, Zendesk or Intercom. What isn't there goes to your team.
Service businesses. Explain first, then hand over cleanly.
For agencies, trades, practices, car dealers or property managers: the chatbot explains services and processes and takes requests with the right follow-up questions.
Enterprise. For teams that need more structure.
The Enterprise plan costs €379 per month and includes everything in Business, plus:
Single sign-on, contractually agreed response times or custom modules are available in the Individual plan on request.
Support automation. Routine gone, exceptions to your team.
The same principle applies in every area: the AI answers questions your content backs up, and everything else lands in your inbox with the full history. The details are on the support automation page.
Which industries is Alpheris for?
For anyone who gets recurring customer questions via chat, email, WhatsApp or Instagram. During setup you pick one of 16 industry profiles, which presets the start menu, tone and lead capture.
Do I need an online store?
No. Without a store, Alpheris reads your website and answers from it. With Shopify or WooCommerce, products, stock and order status are added.
What's different in the Enterprise plan?
More AI conversations, unlimited users, roles and departments, an audit log and webhooks. The exact scope is on the pricing page.
Does the AI answer when it's unsure?
No. If an answer isn't backed by your content, it says so and hands over to your team.
How long does setup take?
You connect your website or store, check the preview and go live. You don't need a developer or a setup call.
Read on
Try it with your business.
14 days free, no payment method needed. From €29 per month.